DIGITAL – THE SMART WAY YOUR EMPLOYEES CAN MANAGE THEIR HEALTH PLANS


Your employers have access to tools on the Discovery website or Discovery app. The tools are available to help them manage their health plan on the go – anytime, anywhere. Using these tools, they can:

  • Track and view their balances, benefits used and benefit limits.

  • Order medicine delivered straight to their door or for collection from a Dis-Chem store close to them.

  • Submit claims by taking a photo of the claim using their smartphone camera and submitting it using the Discovery app or website.

  • View their health record or give their doctor immediate access to their health records.

  • Find a healthcare provider Discovery Health Medical Scheme has a payment arrangement with.

  • Access documents such as their membership certificate, tax certificate or health plan guide.

  • Watch videos that explain key concepts or view information about hospital procedures.

To start using Discovery’s digital tools, employees can download the Discovery app from the App Store or Google Play Store or visit the Discovery website

Members have to be registered on the Discovery website to use the Discovery app. The same web username and password are then used for the app. To register on the Discovery website, they can go to www.discovery.co.za/portal/individual/register

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